Safe Gaming

At pb88 Responsible Gaming
Set your own limits for fun

Gaming should be a source of enjoyment, not stress. pb88 is always here to ensure you have a safe and healthy gaming experience. Know your limits and play responsibly.

Licensed Platform
24/7 Support
Self-Exclusion Benefits
Budget Control Tools

The Pillars of Responsible Gaming

Pb88 believes that informed gaming is the best gaming. Our six core initiatives are designed to keep you safe.

Set Deposit Limit

Set your own daily, weekly, and monthly deposit limits. A reduction takes effect immediately; an increase requires a 7-day waiting period.

Time Control & Breaks

Decide how long you want to play each day. Use session reminders and cooling-off periods to keep yourself refreshed and in control.

Self-Exclusion

If needed, exclude yourself from the platform entirely for anywhere between 6 months and 5 years. Once the exclusion takes effect, it cannot be reversed.

Real-Time Spend Tracking

View a full breakdown of your gaming spend, wins, and losses at any time. Clear information leads to better decisions.

Age Verification

No one under the age of 18 is permitted to use pb88. A strict age verification process is in place at registration and cannot be bypassed.

Professional Support

If you run into a gaming problem, pb88 will connect you directly with professional counselling services. You are not alone.

1 What is responsible gaming and why does it matter?


Responsible Gaming means enjoying gaming in a way that keeps the fun while minimising the risk of harm. At pb88, responsible gaming is not just a policy — it is a core part of our philosophy. We believe gaming is a form of entertainment and should never be treated as a source of income or a solution to financial problems.

Millions of people across Bangladesh and around the world enjoy online gaming, but a small number develop problematic gaming habits. The responsible gaming tools at pb88 are designed to reduce that risk. Understanding your limits and playing within them is the foundation of a healthy gaming lifestyle.

When gaming shifts from entertainment to compulsion, that is where the problem begins. pb88 wants you to stay in control of your play — not the other way around. That is why we have built a range of tools and support systems to keep you informed and safe.

Keep in mind: Gaming should fit within your entertainment budget. Never bet money that, if lost, would affect your daily life.

2 Warning Signs of Problematic Gaming


Problematic gaming rarely happens overnight. Habits build gradually until they become difficult to control. Watch out if you notice any of the following signs:

You are placing more bets to recover losses — chasing losses.

You are cutting back on time with family, friends, or work because of gaming.

You have tried to stop gaming repeatedly but keep failing.

You are lying about your gaming spend or borrowing money from others to fund it.

You feel irritable, anxious, or low when you are unable to play.

You are skipping essential expenses such as bills, rent, or food in order to keep gaming.

Check Your Risk Level
Financial Impact
High
Relationship Damage
Medium
Mental Health
Medium
Impact on Work
Moderate

If you identify with three or more of the signs above, take a break right now and contact pb88 Support.

3 How to Set Limits & Tools


Pb88 provides several practical tools to make responsible gaming easy. All of them can be managed directly from your account settings:

Limit Type Duration Effective Time Rules for Changes
Deposit Limit Daily / Weekly / Monthly Immediate (when reducing) 7-day wait to increase
Loss Limit Daily / Weekly / Monthly Immediate (when reducing) 7-day wait to increase
Betting Limits Per bet / session From the Next Session 24-hour wait to increase
Session Time Limit Maximum hours per day Immediate Adjustable at any time
Cooling-Off Period 24 hours – 6 weeks Immediate Non-cancellable until expiry

Before setting any limit, ask yourself — if I lose this amount, will it affect my daily life? If the answer is yes, set it lower.

Tip: Allocate only 10–15% of your monthly entertainment budget to gaming. Keep the rest for savings and your family.

4 Self-Exclusion Process


Self-Exclusion is the most effective responsible gaming tool available. If you feel you are losing control of your gaming, you can exclude yourself from the platform temporarily or for an extended period.

1
Go to Account Settings

Log in, go to the Responsible Gaming section, and select the Self-Exclusion option.

2
Choose your exclusion period

Choose your preferred duration — 6 months, 1 year, 2 years, 3 years, or 5 years. A permanent exclusion option is also available.

3
Verify Identity

You will need to verify your identity with a password and OTP for security purposes.

4
Exclusion takes effect

Your account is locked as soon as the request is submitted. All bonus and promotional emails will stop immediately.

5
Reactivation after expiry

Your account is not automatically reactivated once the period ends. You will need to apply consciously, and a 7-day cooling period applies.

If you attempt to open a new account while a self-exclusion is active, pb88 will automatically detect and block it.

5 The Role of Family and Loved Ones


Problematic gaming affects not just the player, but the entire family. Family members are often the first to notice the signs. If someone close to you seems to be gaming excessively, here are some steps you can take:

  • Raise your concern calmly, without anger or blame.
  • Have an open conversation about gaming time and spending.
  • Encourage them to seek professional help and be there for them every step of the way.
  • Keep your financial details secure — never share your bank card or password with anyone.
  • You can reach pb88 Support to raise any third-party concerns.

The support of family is the greatest strength in recovering from problem gaming. Do not look for solutions alone — face it together.

6 Underage Protection


Pb88 strictly prohibits anyone under 18 from gaming on our platform. To enforce this policy, we have put the following measures in place:

  • Age verification using a national ID or passport is mandatory at registration.
  • Suspicious accounts may be subject to additional verification requests.
  • If a user is found to be underage, their account will be permanently closed and any deposited funds will be returned.
  • We recommend using parental control software on shared household computers or devices.

If there are children or teenagers in your household, keep your pb88 account password and login details secure. Always log out after each session on any shared device.

Underage gaming is a criminal offence. pb88 takes a zero-tolerance stance on this and cooperates fully with the relevant authorities.

7 Support & Contact


If you are struggling with a gaming problem, pb88's support team is always here for you. We also work with professional support organisations that provide help with complete confidentiality. Reach out through any of the channels below:

Get in Touch for Support

The pb88 responsible gaming team is available around the clock. Do not hesitate to reach out whenever you need help.

Live Chat

Speak directly with one of our support agents. Average response time is under 2 minutes.

Email Support

Email us at [email protected]. You will receive a response within 24 hours.

WhatsApp

For urgent help, send us a message on our WhatsApp support number.

Professional Counselling

You will be connected with a specialist counsellor for gaming addiction.

FAQ

Answers to the most frequently asked questions about responsible gaming.

After logging in, go to Account Settings. You will find the Deposit Limit option under the Responsible Gaming section. From there, set a daily, weekly, or monthly limit. Decreases take effect immediately; increases require a 7-day waiting period.

Yes, pb88 offers a permanent self-exclusion option. Choosing this will close your account forever and it cannot be reopened. Before permanent exclusion takes effect, the support team will reach out to you once to make sure it is your final decision.

A cooling-off period is a short-term break (24 hours to 6 weeks) — during this time you cannot log in or place bets, but your account resumes normally once it expires. Self-exclusion is long-term (6 months to permanent) and includes an additional 7-day cooling period even after the term ends.

The World Health Organization (WHO) officially recognized gaming disorder as a mental health condition in 2018. It is treatable, and with the right support, full recovery is possible. There is no shame in it — asking for help takes courage.

Start with a calm conversation — express your concern without judgment. You can also reach out to pb88 support as a third party to raise your concerns. Encourage them to speak with a professional counselor and stand by them on the path to recovery.

Yes, all of pb88's responsible gaming tools — deposit limits, session timers, cooling-off periods, self-exclusion, and spend tracker — are completely free and available to all registered members.
Join pb88

Play Responsibly, Win Happily

Gaming at pb88 is more than the thrill of winning — it is a safe, transparent, and responsible experience. Register today and play on your own terms.

বাংলা